Privacy Policy

Privacy Policy

Effective Date: 20th November 2024

At Nainum’s Pvt. Ltd. (“we”, “our”, “us”), we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or make a purchase on our website blueconvex.com. It also informs you of your rights in relation to the data we collect.

By using our website, you consent to the practices described in this Privacy Policy.

1. Who We Are

The data controller for the processing of your personal data is:

  • Business Name: Nainum’s Pvt. Ltd.
  • Address: Omicron 2, Gautam Buddha Nagar, Greater Noida, 201308, India
  • Email: pnainum99@gmail.com

2. Information We Collect

We collect and process personal data in the course of your interaction with our website. This includes:

a. Personal Identification Information

When you visit or make a purchase on our website, we may collect the following information:

  • Name (First and Last)
  • Email Address
  • Phone Number
  • Postal Address
  • IP Address
  • Payment Information (e.g., credit card details, but processed by third-party payment processors)

b. Usage Data

We automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our site
  • Duration of visits to specific pages
  • Referrer URL

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, etc.) to enhance user experience, analyze trends, track users’ movements around the site, and gather demographic information. You can control cookies through your browser settings, but please note that disabling cookies may impact your user experience.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To process and fulfill your orders, including payment processing, shipping, and providing customer support.
  • To improve our website, products, and services by analyzing usage data and user behavior.
  • To communicate with you, including sending order confirmations, shipping updates, promotional offers (if you have opted in), and customer support inquiries.
  • To comply with legal obligations under applicable laws and regulations.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Performance of a contract: To process orders, payments, and provide customer service.
  • Consent: For sending marketing communications or if you voluntarily opt-in to receive newsletters or updates.
  • Legitimate interests: For improving the user experience, ensuring the security of our services, and preventing fraud.
  • Compliance with a legal obligation: To meet our legal requirements, such as tax or accounting obligations.

5. How We Store and Secure Your Data

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using SSL encryption to protect sensitive data during transmission.
  • Storing personal data in secure databases with restricted access.
  • Regular security audits to assess and mitigate potential risks.

While we strive to protect your data, please note that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. How We Share Your Data

We do not sell, rent, or trade your personal data. However, we may share your information with the following third parties for the purposes described in this policy:

  • Payment processors (e.g., credit card companies, PayPal) for handling payments.
  • Shipping partners (e.g., courier companies) to fulfill your order.
  • Service providers (e.g., email marketing platforms, website hosting services) who assist us in running our business.
  • Legal authorities: If required by law or necessary to protect our rights, we may share data with law enforcement or other regulatory bodies.

These third parties are contractually obligated to protect your data and only use it for the purposes we specify.

7. Your Rights Under the GDPR

Under the GDPR, you have certain rights regarding your personal data. These include:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data in certain circumstances, subject to legal restrictions.
  • Right to Restriction of Processing: You can request us to limit the processing of your data.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data in certain circumstances, particularly for marketing purposes.
  • Right to Withdraw Consent: If we process your data based on consent (e.g., for marketing), you can withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us at pnainum99@gmail.com.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that period, we will delete or anonymize your personal data.

9. International Transfers of Data

Since our website is accessible globally, personal data may be transferred to and stored in countries outside of the European Economic Area (EEA). When transferring data internationally, we ensure that appropriate safeguards are in place to protect your personal data, such as using Standard Contractual Clauses or ensuring that the recipient is part of a recognized international privacy framework (e.g., Privacy Shield).

10. Children’s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe we have collected data from a child under 16, please contact us immediately so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Address: Omicron 2, Gautam Buddha Nagar, Greater Noida, 201308, India

Email: pnainum99@gmail.com